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Lakes & Volcanoes Contact Solutions LLC
What we support How it works Our partnership Request a call ↗
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What we support How it works Our partnership Request a call ↗

Bilingual legal assistants for U.S. law firms

Your firm leads.
We find the
right support.

Dedicated, full-time support from Nicaragua for solo attorneys and small criminal defense firms. You choose your assistant and direct their work. We handle recruitment, payment coordination, and attendance follow-through.

Find your legal assistant ↗ See how it works →
  • ✓ English & Spanish
  • ✓ Full-time, dedicated to your firm
Nicaragua ↗ Your firm
Lakes & Volcanoes: an orange volcano above blue waves
Lakes & Volcanoes
Contact Solutions LLC
A personal partnership One assistant.
Your team.
↗

Focused on criminal defense.
Serving firms across Greater Houston.

  • Harris County
  • Montgomery County
  • Fort Bend County
  • Galveston County

Practical support for the day-to-day

More room to focus
on your practice.

Build a role around the work your firm needs help with. Responsibilities are set by your firm and carried out under its direction.

01

Client intake

Handle new inquiries, gather intake information, and organize details for attorney review.

02

Client communication

Stay in touch with clients in English and Spanish using your firm’s instructions and communication standards.

03

Calendar coordination

Help organize consultations, appointments, and reminders around your team’s schedule.

04

Time & billing support

Enter time records and assist with billing administration inside your existing systems.

05

Attorney-prepared e-filing

Help electronically file documents your attorney has already drafted, following the firm’s procedures.

06

Payment follow-up

Contact clients about past-due balances and keep follow-up organized under your firm’s direction.

A partnership, from day one

You set the direction.
We keep things moving.

You know what your firm needs. We help you find the person who fits, then stay involved in the administrative side of the partnership.

01 Your firm

Your people. Your way of working.

  • Interview the finalists and choose your assistant.
  • Assign tasks, set priorities, and guide daily work.
  • Provide firm-specific training, software, and access.
  • Evaluate the work and define what success looks like.
02 Lakes & Volcanoes

A partner behind the placement.

  • Recruit in Nicaragua around your role requirements.
  • Screen experience, communication, and problem-solving.
  • Coordinate payments and follow up on attendance and hours.
  • Check in weekly and help recruit a replacement when needed.

The person matters

Experience comes first.
The right fit comes next.

We start with your expectations, not a generic job description. Your firm makes the final hiring choice.

Tell us what you’re looking for ↗
  • 01

    U.S. law firm experience

    Prior experience working for a U.S. law firm is required.

  • 02

    Fluent English & Spanish

    Bilingual communication is a requirement for every candidate.

  • 03

    One firm. Full-time focus.

    Your assistant is dedicated to your firm and follows its schedule.

  • 04

    A role tailored to your needs

    Experience from other legal practice areas may be considered when it fits your requirements.

How it works

From your needs
to your next team member.

A clear hiring process, followed by personal support throughout the partnership.

  1. 01

    Define the role

    Tell us about your firm, the work to be handled, your schedule, and the experience you need.

  2. 02

    Meet your shortlist

    We recruit and screen candidates, then present a shortlist aligned with your requirements.

  3. 03

    Choose your assistant

    You interview the finalists and select the person you want on your team.

  4. 04

    Start with support

    Once agreements are signed and the start is arranged, your firm guides the work. We coordinate payments, follow up on attendance, and check in weekly.

Rooted in Nicaragua
Lakes &
Volcanoes
Strength. Adaptability. Partnership.

The idea behind our name

Strong in our commitment.
Flexible in how we support you.

Inspired by the strength of a volcano and the movement of water, Lakes & Volcanoes connects experienced talent in Nicaragua with law firms that need dependable support.

We believe the best partnerships create opportunity for talent and more room for firms to focus on their work. That’s why we stay close to both sides, from the first conversation to ongoing check-ins.

A few helpful answers

Clear expectations.
A better start.

Who directs the assistant’s daily work? +

Your firm does. You assign tasks, provide firm-specific training and tools, and evaluate the work. Lakes & Volcanoes supports recruitment, payment coordination, attendance follow-through, and weekly check-ins.

Will our assistant work for other firms? +

No. Each assistant works full-time for one firm and follows that firm’s schedule.

What experience do candidates need? +

Prior experience working for a U.S. law firm and fluency in English and Spanish are required. We consider the practice-area experience and other skills your specific role needs.

What if we need a replacement? +

We check in weekly with your firm and your assistant to identify concerns early. If a replacement is needed, we help recruit one without an additional recruitment charge. Availability and timing depend on the role.

Let’s talk about your firm

The right support
starts with
a conversation.

Tell us what your firm needs. Marlon will contact you to arrange a call and discuss the role, the hiring process, and the partnership.

marlon.mendoza@lakesandvolcanoes.com ↗

For solo attorneys and small criminal defense firms.

Tell us about your firm

Share a few details and we’ll get in touch.

Blank Form (#339195)


Lakes & Volcanoes

Contact Solutions LLC

Dedicated bilingual legal support.
A personal partner behind every hire.

What we support How it works Our partnership Request a call

© 2026 Lakes & Volcanoes Contact Solutions LLC. All rights reserved.

Nicaragua-based talent. U.S. law firm support.

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